1. Try turning off any app that may be going on in your background.
2. Visit the Apple App Store or Google Play and check if your game is up to date.
3. While you are in a match, be careful not to leave or close the app or switch to a different app.
If the issue continues, please send us an inquiry. Provide us with as much detailed information as you can. This will help us identify the issue, and help you out.
- What happened right before the app froze.
- A screenshot or video recording of the situation.
- Information about which game mode which you were playing when the issue occurred.